Customer Service

 

  • Bye Knots

  • Ethical. Affordable. Wellness.
  • Bye Knots

  • Ethical. Affordable. Wellness.
  • Bye Knots

  • Ethical. Affordable. Wellness.

Bye Knots

Ethical. Affordable. Wellness. Use Code '15OFF'

Bye Knots

Ethical. Affordable. Wellness. Use Code '15OFF'

Bye Knots

Ethical. Affordable. Wellness. Use Code '15OFF'

The Bye Knots Brand

Bye Knots is a wellness and health company providing stand-out solutions to improve your health, lifestyle and overall well-being. Our Bye Knots core range of massage therapy products are biodegradable, ethically-sourced and made from recycled wine corks.

Relevant Information

Contact Information

Email - byeknots@gmail.com

Address - 3 Kings Cross Road, Rushcutters Bay, 2011 NSW

Phone - 0481454844

Instagram Direct - https://www.instagram.com/byeknots/

Facebook Messenger - https://www.facebook.com/Byeknots/

 Wholesaler Information

- We provide wholesaler options at competitive pricing.

- We provide Bye Knots branded yoga studio equipment all over Australia.

For more information contacts us at byeknots@gmail.com

Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Shipping

Our Shipping fees are calculated automatically by Australia Post in checkout but once you spend over $90 AUD the shipping is on us. 

All orders are processed within 2 to 3 business days, although we endeavour to post orders the same day as often as possible. 

If we are experiencing a higher volume of orders, shipments may be delayed by a few days. If there is a significantly delayed shipment time we will contact you personally.